Versand
Shipping Information
Our logistics team works hard to ensure every order is delivered efficiently and safely.
Order Processing
Orders are normally prepared within 1–2 business days after successful payment.
Orders placed during weekends or public holidays begin processing on the next working day.
Delivery Schedule
Estimated shipping time:
3–12 business days
Actual delivery depends on destination, customs clearance, local courier performance, and seasonal demand.
Shipment Tracking
Tracking information will be sent by email whenever available after dispatch.
Address Accuracy
Please carefully verify your shipping address before completing your purchase.
Orders shipped to incorrect addresses entered by customers may require additional shipping costs.
Unexpected Delays
Occasionally deliveries may take longer due to:
Customs inspections
Severe weather
Transportation disruptions
High shipping volumes
We appreciate your patience if these circumstances occur.
Lost Shipments
If you believe your package has been lost in transit, please contact us and we will coordinate with the shipping carrier.
International Orders
Customers are responsible for any customs duties, VAT, or import taxes required by local authorities.
Customer Support
Email:
info@vexios.shop
Business@vexios.shop